Information We Collect

At Firstlogicstation, we collect information to provide better mobile app development services to our clients in Malaysia and beyond. When you reach out to us about iOS or Android development projects, we gather details that help us understand your requirements and deliver solutions that actually work for your business.

• Contact information you provide through our website forms or direct communication
• Project requirements and technical specifications you share with our development team
• Business information relevant to your mobile application development needs
• Communication history including emails, calls, and project discussions
• Technical information about your current systems and integration requirements

How We Use Your Information

Your information serves specific purposes in our mobile app development process. We use what you share to create applications that meet your business objectives and maintain ongoing communication throughout project timelines.

Data Protection Under Malaysian Law

Operating in Malaysia means we comply with the Personal Data Protection Act 2010 (PDPA). This isn't just legal compliance for us — it's about respecting your trust when you share information about your mobile app development needs.

We process your personal data based on legitimate business interests, primarily to deliver iOS and Android development services you've requested. Your consent allows us to maintain project communication and provide ongoing technical support for applications we develop.

Information Sharing and Disclosure

We don't sell your information to third parties. Period. However, mobile app development sometimes requires coordination with external services or platforms, which means limited, purposeful sharing in specific circumstances.

• Cloud hosting providers for secure data storage and application deployment
• App store platforms (Apple App Store, Google Play) for application publishing
• Payment processing services when handling project transactions
• Technical integration partners when your app requires third-party API connections
• Legal advisors if required for contract review or dispute resolution

These partners operate under strict confidentiality agreements and data processing limitations. They can only use your information for the specific services they provide to your mobile app project.

Data Security Measures

Protecting your project information is fundamental to our mobile app development business. We implement multiple layers of security because losing client data would damage both your business and our reputation in Malaysia's competitive tech market.

Our technical security includes encrypted data transmission, secure cloud storage with Malaysian data residency options, regular security audits of our development infrastructure, and restricted access protocols for team members working on your project.

Your Privacy Rights

Malaysian data protection law gives you specific rights over your personal information. We've designed practical processes to exercise these rights without unnecessary delays or complications.

• Access Rights: Request copies of personal data we hold about your mobile app project
• Correction Rights: Update or correct inaccurate information in our project records
• Deletion Rights: Request removal of your data after project completion, subject to legal retention requirements
• Portability Rights: Receive your project data in standard formats for transfer to other providers
• Objection Rights: Object to specific uses of your information beyond core project requirements

To exercise these rights, contact us directly at info@firstlogicstation.com or call +60139803116. We respond to privacy requests within 21 days, which aligns with Malaysian PDPA requirements while ensuring thorough review of your request.

Data Retention Periods

We retain your information based on business necessity and legal requirements. Mobile app development creates ongoing relationships that extend beyond initial project delivery, influencing our retention approaches.

Project development data remains accessible during active development and two years afterward for potential updates or technical support. Communication records stay available throughout our business relationship and three years beyond final project delivery.

Financial records follow Malaysian business law requirements, typically seven years from final transaction. Technical documentation for your mobile applications persists as long as we provide maintenance or support services.

International Data Transfers

iOS and Android development sometimes requires interaction with international platforms and services. Apple's App Store Connect and Google Play Console operate globally, which means some project data crosses Malaysian borders during app publishing processes.

Cookies and Website Analytics

Our website uses basic analytics to understand how potential clients find information about our mobile app development services. We don't use invasive tracking or build detailed behavioral profiles of website visitors.

Essential cookies enable website functionality and remember your preferences during visits. Analytics cookies help us improve content based on which services generate most interest from Malaysian businesses seeking mobile app development.

Policy Updates and Changes

This privacy policy reflects current practices as of January 2025. Changes in Malaysian data protection law, our business operations, or mobile app development industry standards may require policy updates.

Significant changes will be communicated directly to active clients via email. Minor clarifications or administrative updates will be posted on our website with updated effective dates clearly marked.